973 features. Every single one included.

Real-time online booking

Customers see live availability and book instantly, 24/7.

Hourly rentals

Book by the hour with configurable start times and buffers.

Half-day and full-day rentals

Preset blocks priced separately from hourly rates.

Multi-day rentals

Overnight and week-long rentals with per-day pricing.

Custom duration rentals

Define any duration block you sell, from 20 minutes to a season.

Fixed-length quotes

Lock a duration and price at quote time so the total cannot drift.

Departure-based bookings

Scheduled departures with seats instead of open-ended rentals.

Group bookings

One booking holding multiple participants and multiple assets.

Bundle bookings

Sell packages of items and services as one purchasable product.

Add-on selection at checkout

Upsell life jackets, fuel, coolers, guides, insurance, anything.

Required add-ons

Force a mandatory add-on onto specific products.

Booking questions

Collect custom answers per product at checkout.

Participant details capture

Names, ages, weights, and per-person data for manifests.

Minimum age and eligibility rules

Block bookings that fail your age or licence requirements.

Booking rules engine

Lead time, cutoff, minimum spend, minimum duration, blackout rules.

Buffer times

Automatic turnaround gaps between rentals of the same asset.

Capacity limits

Per-slot, per-product, and per-location capacity ceilings.

Overbooking protection

Concurrency-safe holds so two customers cannot take the last boat.

Duplicate booking prevention

Detects and blocks accidental double submissions.

Pending-approval bookings

Hold a booking for manual approval before it is confirmed.

Booking holds

Temporarily reserve an asset while a customer completes checkout.

Waitlist

Customers join a waitlist and get auto-notified when a slot frees up.

Guest checkout

No account required to book.

Returning-customer recognition

Prefills known customers and links the booking to their history.

Reschedule by customer

Self-service date and time changes inside your rules.

Self-service cancellation

Customer-initiated cancellations with your refund policy applied.

Booking status lifecycle

Pending, confirmed, checked in, completed, cancelled, no-show, and more.

Private booking links

Share a unique link that exposes special pricing or hidden inventory.

Availability share links

Send a live availability view to a customer without exposing your admin.

Order lookup portal

Customers find their booking by email, phone, or confirmation code.

Multiple stay lengthsNew

Sell several stay lengths on one listing, priced per guest and per season.

Unlisted itemsNew

A listing kept off your booking pages, bookable only from its own link.

Pay at rentalNew

A listing can save the customer's card at booking and charge nothing until the rental.

Change the length when reschedulingNew

Customers change how long they hire for, not only the date, from their reschedule link.

Member and category cutoffsNew

Separate self-service cancel and reschedule cutoffs for members and for each category.

Self-service change alertsNew

Staff are told when a customer reschedules or cancels their own booking.

Staff-priced eventsNew

Staff enter the event total at checkout and the invoice deposit is worked out from it.

Back-dated staff bookingsNew

Staff can enter a booking for an earlier day or time from the New booking page.

Already-paid bookingsNew

Record a booking that was paid elsewhere, with bank transfer as a manual tender.

ReservationsNew

One record for a group's bookings, guests, payments and notes, with its own page and stages.

Reservation rosterNew

Every guest on a reservation with the organiser, contact details, trip answers and waiver status.

Custom lines on a reservationNew

Add charges with no inventory behind them, kept off every board.

Hide unused statusesNew

A location hides the built-in booking statuses it never uses.

Tabbed booking pageNew

An optional tabbed layout for the staff booking page, with a per-location default.

Policies written onceNew

Write policy language once on the location and every page shows it by reference.

Embeddable booking widget

One script tag drops full booking onto any website.

Hosted booking page

A complete branded booking page if you do not have a site.

Booking page v2

Faster, mobile-first checkout flow with fewer steps.

WordPress embed

Drop-in embed instructions and plugin-friendly markup.

Widget theming

Match your fonts, colors, and corner radius.

Widget analytics

Views, starts, drop-off, and conversion per widget.

Preloaded availability

Availability is precomputed so the calendar opens instantly.

Product shop page

Browse-and-buy storefront for merch, add-ons, and retail items.

Location picker

Multi-location businesses route customers to the right dock or shop.

Deep links to a product

Link straight into one product, one date, or one departure.

Mobile-optimized checkout

Built mobile-first because most rental bookings are on a phone.

Multi-language storefront

Customer-facing flows in 11 languages.

Currency display by market

Show prices in the customer's currency.

Cart with multiple items

Add several products and check out once.

Embeddable checkoutNew

Put RentalTide's checkout on your own site for rentals, tours and membership sign-ups.

Your own confirmation pageNew

Send online customers to a thank-you page on your own site after they book.

Availability badgesNew

Calendar days on the booking page show what is left before anyone clicks.

Full-screen photo viewerNew

Customers open listing photos full screen on the booking page.

Card payments online

Stripe-powered card acceptance with next-day payouts.

In-person card payments

Tap, chip, and swipe on certified terminals.

Cash handling

Cash tender, change due, and cash drawer reconciliation.

Split payments

Pay part cash, part card, part gift card, part store credit.

Split payment across multiple cards

Charge two or more cards against one booking.

Apple Pay and Google Pay

Wallet payments in the online checkout.

Apple Wallet passes

Add a booking pass to Apple Wallet.

Google Wallet passes

Add a booking pass to Google Wallet.

Bank debit and local methods

Regional payment methods where Stripe supports them.

Deposits at booking

Take a percentage or fixed deposit now, the rest later.

Payment plans and installments

Collect the balance in scheduled payments before the rental.

Reserve & Pay

Customers pay on a short schedule that finishes before the rental, and we advance you the amount up front at no cost.

Pay-by-link

Send a payment link by email or SMS for any balance.

Saved cards on file

Reuse a stored card for balances, damages, and repeat bookings.

Automatic balance collection

Charge the remaining balance on a schedule you set.

Partial refunds

Refund any amount back to the original tender.

Refund to store credit

Issue credit instead of cash back.

Chargeback and dispute tracking

Disputes surface in-app with evidence deadlines.

Dispute clawback handling

Automatic ledger correction when a dispute is lost.

Payment failure recovery

Failed payment detection with retry and customer prompts.

Tipping

Tip prompts online, at the terminal, and on receipts.

Surcharge and fee pass-through

Pass the platform fee to the customer as a transparent line item.

Multi-currency

Sell in the currency your market expects.

Live exchange rates

Currency conversion using refreshed rate data.

Tax-inclusive pricing

Show prices with tax baked in for markets that expect it.

Receipts by email and SMS

Automatic itemized receipts on every transaction.

Printed receipts

Thermal receipt printing from the POS.

Crew SplitNew

Friends each pay their share of one booking from a link, and the organiser's card covers what is left at the deadline.

Cheque and bank transfer tendersNew

Record a cheque or a bank transfer against an order as a manual tender.

One receipt per reservationNew

A single clean receipt for a whole reservation or order, printed or emailed.

Card authorization evidenceNew

A payment request on Next Steps keeps the customer's signature and photo as chargeback evidence.

Pre-authorization holds

Place a hold on the card instead of a charge.

Deposit per product

Different deposit amounts per boat, bike, or category.

Automatic hold placement

Holds created at booking or at check-in, your choice.

One-click release

Release the hold the moment the asset comes back clean.

Partial capture for damage

Capture only what the repair actually cost.

Photo evidence attached

Check-in and check-out photos tied to the claim.

Damage claim workflow

Document, price, notify, and charge in one flow.

Hold expiry handling

Automatic handling when a hold ages out before capture.

Deposit reporting

See every open hold and its release status.

Protection plans

Sell a damage waiver instead of holding a deposit.

Damage bonds (preview)New

A deposit the customer pays themselves and cannot charge back: Interac debit in Canada, bank transfer in the US. Invited operators.

Bond gate at departureNew

Boards show "Bond not taken" and hold the departure until it is in, with a manager override.

Hourly rate tables

Different prices per hour block.

Tiered duration pricing

Cheaper per hour the longer they rent.

Flat-rate products

One price regardless of duration.

Per-person pricing

Price by seat, adult, child, or custom tier.

Price tiers per departure

Adult, child, senior, resident, and custom tiers on tours.

Seasons

Date ranges with their own rate cards.

Day-of-week pricing

Weekend rates without touching weekday rates.

Time-of-day pricing

Sunset cruise costs more than the 9am slot.

Holiday pricing

Holiday calendars with their own rates and rules.

Peak and off-peak rules

Automatic switching by demand window.

Last-minute discounts

Drop the price as a slot approaches empty.

Early-bird pricing

Reward customers who book far ahead.

Length-of-stay discounts

Weekly and monthly rates computed automatically.

Minimum and maximum price floors

Guardrails so no rule can price you into a loss.

Fuel and gas pricing

Five-decimal precision for per-litre and per-gallon charges.

Overage charges

Automatic billing for late returns and extra hours.

Block pricing for overtime

Charge overtime in blocks instead of by the minute.

Cleaning and prep fees

Fixed or percentage fees per product.

Delivery and pickup fees

Distance or zone-based delivery charges.

Custom fees

Define any fee, taxable or not, per location.

Tax rules by location

Multiple tax rates, compounding, and exemptions.

Tax exemption handling

Flag exempt customers and organizations.

Price overrides

Staff can override a price with a reason and an audit trail.

Pricing Studio

Full-screen season and rate editor with side-by-side comparison.

AI pricing assistant

Describe the pricing you want in plain English, review the proposal, apply it.

Pricing import from PDF

Upload an existing rate sheet and have it parsed into rules.

Demand-based price adjustment

Rates rise as your remaining inventory sells.

Occupancy triggers

Set the utilization thresholds that move a price.

Lead-time curves

Price differently at 30 days out versus 3 hours out.

Weather-aware pricing signals

Forecast data feeds the pricing decision.

Per-product opt-in

Turn dynamic pricing on for one product, not the whole fleet.

Price change caps

Never move more than the percentage you allow.

Preview before publish

See the projected calendar before rules go live.

Automated nightly runs

Prices recalculate on a schedule without staff action.

Revenue impact reporting

Track what dynamic pricing actually earned you.

Manual override

Pin a price and dynamic pricing leaves it alone.

Unlimited products

No cap on how many items or categories you list.

Individual asset tracking

Track hull 3 separately from hull 4.

Asset pooling

Sell a category and let the system assign a specific unit.

Serial and registration numbers

Store VIN, hull ID, plate, and registration expiry.

Capacity per asset

Seats, weight limits, and passenger caps.

Product photos and galleries

Multiple images per product with ordering.

Rich product descriptions

Formatted descriptions, specs, and included items.

Categories and tags

Group products for browsing, reporting, and rules.

Inventory wizard

Guided setup that creates a product, its pricing, and its rules.

Availability calendar per asset

See exactly what is booked, blocked, or free.

Availability overrides

Block a date, open a closed day, or change hours for one day.

Operating hours per location

Different open hours per day, per season.

Holiday calendars

Closed days and special-hours days managed in one place.

Asset blocking for maintenance

Pull a unit off the line without cancelling anything else.

Asset transfers between locations

Move a unit and keep its history.

Retire and archive assets

Take a unit out of service without losing its records.

Utilization tracking

Hours booked versus hours available per asset.

Hours and mileage meters

Track engine hours or odometer against each asset.

Condition tracking

Current condition state and its history.

QR codes per asset

Scan to check in, inspect, or report an issue.

Add-on catalog

Central catalog of add-ons reused across products and locations.

Consumables and retail stock

Stock counts for fuel, merch, and consumables.

Low-stock alerts

Get told before you run out.

Inventory audits

Count sheets and variance reporting for physical stock.

Public titlesNew

A customer-facing title for each listing, separate from the name your staff use.

Public listing stepNew

Everything customers see about a listing in one step, each field explained against its internal twin.

AI listing writerNew

Drafts a listing's public title and content from its name and description.

Listing completenessNew

Shows what each listing is still missing before it goes in front of customers.

Short descriptions and messagesNew

A short description plus the Next Steps and email text beside each listing's public description.

Service-area listingsNew

"We come to you" listings with a service area and a jobs-per-day limit.

Maintenance tickets

Open, assign, and close work on any asset.

Scheduled maintenance

Recurring service by date, hours, or mileage.

Service history

Full log of what was done to every unit.

Parts and cost tracking

Record parts, labor, and total cost per job.

Automatic out-of-service blocking

An asset in the shop stops accepting bookings.

Damage reports from staff

Field staff file a report with photos from their phone.

Inspection checklists

Pre-trip and post-trip checklists per product type.

Photo documentation

Before and after photos attached to every job.

AI predictive maintenance

Flags units likely to need service based on usage patterns.

Maintenance reminders

Notifies the right staff before something is overdue.

Vendor tracking

Who serviced it and what they charged.

Downtime reporting

See what your out-of-service time is costing you.

Maintenance checklistsNew

Paste a list, repeat it every N days per asset, keep a log and get an overdue alert.

Work order templatesNew

Reusable work orders, started from a pasted list.

Parts stockroomNew

Track parts stock and pick from it on each job's part lines.

Scan a receipt into a jobNew

Scan a vendor's receipt or invoice and the job is itemized for you.

Today's Hub

Everything happening today on one screen.

Journey Board

Live board of every rental and where it is in its lifecycle.

Checkout Board

Queue of everyone due to launch, in order.

Return Board

Who is out, who is late, and who is due back next.

Rundown Board

Rapid-fire prep view for the next wave of departures.

Walk-Up Hub

Dedicated flow for customers who show up without a booking.

Tour Hub

Departure-centric view for tour operators.

Manifest

Printable and digital passenger manifests per departure.

Calendar view

Day, week, and month scheduling views.

Drag-and-drop rescheduling

Move a booking on the calendar and everything follows.

Asset assignment

Assign the specific unit at check-in or in advance.

Staff assignment

Attach guides, captains, and dock staff to bookings.

Live status updates

Boards refresh as staff act, no manual reloading.

Late return alerts

Get told the moment a rental goes past due.

Overdue escalation

Escalating notifications for very late assets.

Notes and flags on bookings

Internal notes staff see at the dock.

Weather console

Conditions and forecast next to the day's operation.

Airport and shuttle view

Transfer and pickup coordination for tour guests.

Broadcast to staff

Push an urgent message to everyone on shift.

Tours on the boat calendarNew

Booked tour departures show on their boats in the Timeline and Day views.

Colour by locationNew

Colour calendar bookings by location, with every booking listed on month days.

Block a unit from a dragNew

Drag across a unit on the calendar to take it out of service.

Tours month viewNew

A full-screen tours month that matches the rentals month, empty departures included.

Walk-up booking creation

Build and sell a rental in under a minute at the counter.

Walk-up start and stop

Start the clock on arrival, stop it on return, price it automatically.

Walk-up overtime pricing

Automatic overtime when they come back late.

Self-service kiosk mode

Tablet in the lobby handles check-in end to end.

QR code check-in

Scan the code in the confirmation email to start check-in.

Digital check-in from phone

Customers complete paperwork before they arrive.

Pre-arrival check-in link

Sent automatically ahead of the rental.

Photo capture at check-in

Customer and asset photos recorded at the counter.

Licence and ID capture

Scan or upload identification during check-in.

Safety quiz

Require a short quiz before launch, auto-generated by AI if you want.

Safety video acknowledgement

Track that the briefing was watched.

Balance collection at check-in

Take any remaining money before the asset leaves.

Add-ons at check-in

Upsell fuel, gear, and extras at the last moment.

Group check-in

Process every participant on a group booking together.

Launch zone assignment

Assign and record which dock or ramp they left from.

Automatic GPS launch detection

Detects an actual launch from tracker movement.

Check-out and return flow

Condition, fuel, damage, and final charges in one pass.

Offline-capable POS check-in

Keep operating when the marina wifi drops.

Pick the unit at walk-upNew

Choose the exact unit on the Walk-Up Hub, and its name shows on the party's card.

Group orders as one partyNew

A group order comes into the Walk-Up Hub as one party, with money kept per line.

Custom walk-up durationsNew

Set your own durations and require a name on every walk-up party.

Customer side panel at the hubNew

Open a customer beside the hub: waiver, dependants, call or text, and next bookings.

Memberships at walk-upNew

See each person's membership, get a billing warning at check-in, and renew or sell on the spot.

Unit photos before departureNew

Customers photograph their unit on their phone before they leave.

Free dock photoNew

Staff snap guests at the dock and it lands on their Next Steps page, free to download.

Waivers per person on Next StepsNew

An order's waiver card lists each person and whether they have signed.

Next Steps link by textNew

The confirmation SMS carries the customer's Next Steps link.

Digital waivers

Legally binding e-signature waivers tied to the booking.

Custom waiver templates

Build your own waiver text, fields, and clauses.

AI waiver drafting assistant

Describe your operation and get a draft waiver to review.

Waiver Studio

Full-screen editor for waiver layout and content.

Multi-participant waivers

Every person on the booking signs their own.

Minor and guardian signatures

Guardian countersigns for participants under age.

Automatic waiver sending

Sent with confirmation and again before arrival.

Waiver reminders

Chases unsigned waivers before the rental starts.

In-person waiver signing

Sign on a tablet or pinpad at the counter.

Pinpad waiver flow

Dedicated signature flow for terminal hardware.

Waiver status on the booking

See at a glance who has and has not signed.

Force waiver

Staff can require a waiver for a booking that did not need one.

Waiver PDF archive

Every signed waiver stored as a PDF, retrievable forever.

Waiver PDF transcription

AI reads uploaded paper waivers into structured data.

Waiver search

Find any signature by name, date, or booking.

Operational forms

Build inspection, incident, and internal forms with the same engine.

Public form links

Send a form to anyone, no login required.

Document collection

Request licences, certifications, and insurance from customers.

Document expiry tracking

Flag documents that have expired or are about to.

Certifications

Track diver, boater, and operator certifications per customer.

Season waiversNew

Signed once, a waiver stays valid until the end of the month you pick.

Group waiver linkNew

One signed short link the whole group uses to sign, any day.

Guardians sign a minor's waiverNew

A parent or guardian signs a minor's own waiver, and staff screens show who signed.

Reuse a waiver on fileNew

Optionally, a valid signed waiver covers the customer's next booking.

AI ID verification

Automated identity checks inside the booking flow.

ID data extraction

Name, date of birth, expiry, and licence number read automatically.

Face comparison

Match the ID photo against the check-in selfie.

Boater licence validation

Capture and verify boating cards where required.

Military and service verification

Verify service status for discount eligibility.

AI risk scoring

Score every booking on fraud and no-show risk.

Card-churn detection

Flags customers cycling through payment cards.

New-account risk review

Queue of high-risk new operator accounts for manual review.

Blocklists and bans

Ban a customer across locations with a documented reason.

Banned customer enforcement

Blocked customers cannot rebook, online or in person.

Financial anomaly detection

AI flags transactions that do not look right.

Overcharge monitoring

Automatic alerts when a booking is charged more than expected.

Duplicate customer detection

AI finds and merges duplicate customer records.

Audit trail on every action

Who did what, when, and from where.

Card rules per locationNew

Refuse a card brand, or hold flagged cards for staff approval.

Banned customer alertsNew

Staff are alerted when a banned customer tries to book online.

Full POS register

Ring up rentals, retail, food, fuel, and services together.

Product grid and quick keys

Fast tapping layout for your top sellers.

Barcode scanning

Scan retail items straight into the cart.

Cart discounts

Line-level and cart-level discounts with permission control.

Split tender

Cash, card, gift card, store credit, and account, on one sale.

Customer lookup at the register

Attach a sale to a customer and their history.

Charge to booking

Push a POS sale onto an existing booking balance.

Charge to room or account

House accounts for hotels, clubs, and members.

Returns and exchanges

Refund a POS line back to the original tender.

Void and reprint

Void a transaction and reprint any receipt.

Cash drawer control

Open, count, and reconcile the drawer.

Cashout and end of day

Guided till closing with over and short reporting.

Shift-level reporting

Per-staff, per-shift sales and cash accountability.

Tips at the terminal

Tip prompts on the card reader with staff attribution.

Offline mode

Keep selling when the connection drops, sync when it returns.

Multiple registers per location

As many lanes as you need, all reporting into one place.

Terminal pairing

Pair a physical reader to a register in a couple of taps.

Terminal leasing and billing

Track leased hardware and its monthly billing.

Online orders queue

Web orders land in a queue for fulfilment at the counter.

Order transfers between locations

Move an order or its stock to another store.

POS inventory management

Stock levels, receiving, and counts for retail goods.

Inventory transfers

Move stock between locations with a paper trail.

POS reporting

Sales by product, category, staff, hour, and tender.

Accounts receivable

Invoice-and-collect for accounts that pay later.

Invoicing

Create, send, and track invoices with payment links.

Gift card sales and redemption

Sell and redeem gift cards at the register.

Till sessionsNew

Count the drawer at open and close, with paid outs, paid ins and a manager reopen.

Product options and variantsNew

Options like Size and Color with a stock grid, and the register asks for each in turn.

Several barcodes per variantNew

A variant answers to more than one barcode.

Merge productsNew

Fold duplicate products into one, carrying stock and barcodes across.

Scan-based stock countsNew

Count by scanning, shelf by shelf, with several staff at once, reconciled once.

Stocktake variance to the booksNew

Count differences post to the ledger at cost.

Suppliers and vendorsNew

Suppliers and terms on every stock receipt, a default vendor per product, invoices attached.

Xero bills from received stockNew

Receiving stock can raise the Xero bill, with tax rates and the invoice attached.

Price tags and labelsNew

Print price tags from the item list, after receiving stock, or from a product.

Square catalog importNew

Bring your Square products and folders across in one import.

Inventory search and editNew

Search by any word, filter by vendor or negative stock, and edit counts in place.

Tips only where they applyNew

The reader asks for a tip only when the cart has a tip-eligible item.

Register display optionsNew

Text size, high contrast, bold text and tile size for the register.

Split a balance across a groupNew

Several people settle one booking balance at the register.

Double-entry general ledger

Every transaction posts balanced journal entries.

Chart of accounts

Full GL code catalog covering rental, retail, fees, and taxes.

GL code overrides

Map revenue to your own account codes.

Deferred revenue handling

Money taken today, recognized on the rental date.

Automatic revenue recognition

Nightly job realizes revenue as rentals complete.

Accounts receivable ledger

Unpaid balances tracked as real receivables.

Tax liability tracking

Collected tax held and reported per jurisdiction.

Platform fee accounting

Interchange, platform fee, and recovery posted separately.

Fee reconciliation

Match what Stripe took against what we expected.

Payout statements

Statement per payout showing exactly what it contains.

Refund and credit accounting

Refunds, credits, and write-offs post correctly.

Journal entry explorer

Drill from a booking to its exact journal entries.

Ledger management tools

Find and fix unbalanced or misfiled transactions.

QuickBooks sync

Push transactions and payouts into QuickBooks Online.

Xero sync

One balanced journal a day from the ledger into Xero, netted by account.

Xero invoice per bookingNew

Optionally send each booking to Xero as its own invoice, with its payments and refunds.

Reseller receivablesNew

Reseller and OTA sales post to a receivable that their payouts clear.

Wave sync

Accounting sync for Wave users.

Period exports

Export a clean period for your accountant.

Multi-location books

Per-location revenue and per-location reporting.

Store credit ledger

Credits are real balances, tracked and auditable.

Supplier bill extraction

AI reads supplier bills into structured expense records.

Revenue dashboard

Today, this week, this month, versus last year.

Year-over-year comparison

Same period last season, side by side.

Booking analytics

Volume, source, lead time, and conversion.

Conversion funnel

Widget views to completed bookings, with drop-off points.

Asset utilization report

Which units earn and which units sit.

Revenue per asset

Contribution by unit, category, and location.

Product performance

Best and worst sellers by revenue and margin.

Customer analytics

New versus returning, lifetime value, repeat rate.

Staff performance

Sales, upsells, and throughput per employee.

Channel attribution

Which source produced the booking.

Payments report

Settlements, fees, refunds, and disputes.

Tax reports

Collected tax by jurisdiction and period.

Financial reports hub

Prebuilt P&L-style operating reports.

Daily Flash

One-page summary of yesterday, delivered every morning.

AI daily briefing

Plain-English morning summary of what matters today.

Custom report builder

Pick fields, filters, and grouping.

Scheduled report delivery

Email reports on a recurring schedule.

CSV and Excel exports

Export anything you can see.

Rundown fetch

Pull the operating rundown for a date range.

Carbon footprint reporting

Fuel and emissions reporting per trip and per season.

Capital and cash reporting

Cash position and working-capital view.

AI usage and cost tracking

See exactly what AI features cost you.

Widget analytics

Per-embed performance for every place you sell.

One Reports pageNew

Sales, bookings, customers, tips, timesheets, POS, fleet and moorage reports in one viewer.

Financial statementsNew

Profit and loss, journal, trial balance, payments and fees, deposits and sales tax reports.

Receivables agingNew

Unpaid balances aged the same way on every report and on the receivables page.

Real Excel workbooksNew

Excel exports as proper workbooks, and CSV as one table per file.

Working capital advances

Advance against future bookings, repaid from sales.

Reserve & Pay advances

On Reserve & Pay bookings we advance you the amount up front and collect the schedule ourselves.

Payout scheduling

Control how quickly money moves to your bank.

Instant payout eligibility

Faster payouts where Stripe supports them.

Repayment tracking

Advance balance and repayment progress in-app.

Platform fee dues management

See what is owed, paid, and recovered.

Fee recovery on later payments

Overdue platform dues collected on subsequent card payments.

Reserve & Pay at checkout

Offered to eligible customers at online checkout in supported countries.

Deposit-plan fee pre-collection

Platform fees handled correctly on installment bookings.

Cash flow forecast

Projected inflows based on booked revenue.

Slip inventory

Every slip with length, beam, draft, depth, and power.

Interactive marina map

Visual dock layout with live occupancy.

Seasonal contracts

Annual and seasonal slip agreements with billing schedules.

Transient reservations

Nightly and weekly transient bookings.

Online slip booking

Boaters reserve a slip from your website.

Vessel records

Boat details, registration, and insurance per customer.

Insurance expiry tracking

Flag slip holders whose coverage lapsed.

Slip waitlist

Manage the queue for full docks.

Slip assignment and moves

Reassign vessels between slips with history.

Meter readings

Electric and water metering with billing.

Utility billing

Bill metered usage on the contract or as it accrues.

Haul, launch, and storage services

Sell and schedule yard services.

Winter storage

Seasonal storage inventory and billing.

Slip customer portal

Slip holders log in with a one-time code to manage their account.

Guest access codes

Temporary gate and facility access for guests.

Marina dashboard

Occupancy, revenue, and arrivals at a glance.

Marina reports

Occupancy, contract, and utility reporting.

Contract PDF transcription

AI reads existing paper slip contracts into the system.

Recurring slip billing

Automatic invoicing on the contract schedule.

Dockage rate tables

Rates by length, season, and slip class.

Branded slip portalNew

The slip holder portal carries your logo and colour.

Portal messages in your InboxNew

Messages from slip holders land in the Inbox and notify staff.

Change a slip's billing cycleNew

Move a contract from monthly to annual, and bill quarterly contracts.

Hide portal servicesNew

Turn off Guest Access or Haul Services on the slip holder portal.

Tour products

Define the experience once, run it on any schedule.

Recurring departure schedules

Daily, weekly, and seasonal recurrence rules.

Per-departure capacity

Seats managed independently for every session.

Price tiers per passenger type

Adult, child, senior, and custom tiers.

Guide and captain assignment

Staff a departure and notify the crew.

Digital manifests

Passenger lists with contacts, ages, and notes.

Manifest printing

Paper manifests for the boat.

Departure sharing links

Share a live departure page with partners or groups.

Private charters

Sell an entire departure to one group.

Tour deposits

Take a deposit and collect the balance later.

Checkout questions per tour

Dietary, experience level, and custom questions.

Minimum passenger thresholds

Auto-flag departures that will not run.

Departure cancellation flow

Cancel, notify, and refund every passenger at once.

Weather-driven decisions

Forecast on the departure so you can call it early.

Tour supplier management

Work with third-party suppliers and track their allocations.

Tour quotes

Quote group business and convert it to a booking.

Tour templates

Clone a proven departure setup for a new season.

Multi-day itineraries

Sequence multiple activities into one sold experience.

Pickup and meeting points

Assign and communicate where guests meet you.

Google Things to Do feed

Publish departures to Google's tourism surfaces.

Departure pageNew

A departure's notes, guests, crew, reservations and status on one page, edited in place.

Flexible schedulesNew

Run a tour every N days, on dates you pick, or as a named series of dates.

Tour seriesNew

Customers book several dates of a tour in one booking.

Member rates on toursNew

A member price per ticket for each membership tier, and trips only members can book.

Seat counts by statusNew

Each departure shows seats by status, with a colour per tour.

Minimum to run at checkoutNew

Guests see where a departure stands against its minimum; below it, their card is saved and charged when it confirms.

Card holds that renewNew

Confirm-before-charging tours hold the card, warn before the hold lapses and re-authorize.

Automatic balance chargeNew

Per tour, the balance charges N days before departure.

Close empty departures earlyNew

Close a departure that has no bookings ahead of time.

Private departuresNew

Make an existing departure private from its page.

Guests move departures themselvesNew

Guests switch to another departure from Next Steps, and the payment follows.

Crew accept or declineNew

Crew get one notice per assignment with accept or decline, and a role on each departure.

Crew call timesNew

Shifts from a departure start before it and end after it, per tour.

Staff-started departuresNew

Start a departure with a checklist and a float plan, and close it out at the end time.

Custom manifestsNew

Design your own manifest with Next Steps, form and waiver answers, printed or as a PDF.

Manifest to the crewNew

Email the manifest PDF to the departure's crew before it leaves.

Website content on toursNew

Short description, gallery, videos, what is included and an FAQ on each tour.

Per-tour messagesNew

Each tour has its own confirmation message, meeting point and arrival time on Next Steps.

Tour questions for every guestNew

Tours ask their own pre-trip questions of each guest on Next Steps.

Post-trip photo albumNew

Guests see the trip's photos on Next Steps after a finished tour.

Booking link per departureNew

A link to one departure for your own calendar or a partner.

Launch locations per tourNew

Each tour can leave from its own launch point.

Crew by departure reportNew

Who worked which departure, in which role.

Staff scheduling

Build shifts by location, role, and day.

Shift templates

Reuse a weekly pattern instead of rebuilding it.

Availability collection

Staff submit when they can work.

Time-off requests

Request, approve, and reflect on the schedule.

Shift swaps

Staff trade shifts with approval rules.

Open shift claiming

Post a shift and let staff pick it up.

Clock in and clock out

Time capture from POS, phone, or kiosk.

Timesheets

Approvable timesheets with edits and audit history.

Overtime visibility

See who is heading into overtime before it happens.

Labor cost reporting

Scheduled and actual labor against revenue.

AI smart scheduling

Suggests staffing levels from forecast demand.

Staff tracking

Live view of who is on shift and where.

Staff geolocation

Optional location for field and dock staff.

PIN-based staff portal

Fast, shared-device access with a personal PIN.

Staff mobile portal

Schedule, tasks, and bookings on a phone.

Role-based permissions

Fine-grained control over what each role can see and do.

Per-location staff access

Staff see only the locations they work at.

Staff attribution on sales

Every booking and sale is credited to a person.

Kiosk staff mode

Restricted mode for shared lobby devices.

Captain network

Manage freelance captains and their assignments.

Captain portal

Captains see their trips and details without full app access.

Certification tracking for staff

Licences and certifications with expiry alerts.

Staff onboarding checklist

Get a new hire from added to operational.

Broadcast messages to staff

Send an urgent notice to the whole team.

Draft and publish schedulesNew

Build the week in draft by staff, role or activity, with a month view, then publish it.

Schedule warningsNew

Flags missing certifications and approved time off, and offers swaps only to eligible staff.

Staff roles and pay ratesNew

Roles with pay rates, pay types, worksite and tip eligibility, picked at clock-in.

Switch role on the clockNew

Change role mid-shift without clocking out.

Overtime rulesNew

Pick an overtime rule, California included, and timesheets split regular, overtime and double time.

Tip poolsNew

Pool tips by role, record cash tips at clock-out, and share them by hours worked.

Payroll exportNew

Approve, lock and export a pay period (BBSI format).

My calendarNew

Staff see their shifts, tours and time off by month, with a feed for their phone's calendar.

One staff listNew

PIN, kiosk access and skills on the person, and deactivate instead of delete.

Edit time entriesNew

Managers add or delete a time entry and change its role.

Request accessNew

Staff ask for access from the Access denied screen, and managers approve from the bell.

Customer profiles

Contact details, preferences, documents, and notes.

Full booking history

Every rental, tour, and purchase in one timeline.

Spend and lifetime value

What each customer is actually worth.

Notes and internal flags

Warnings and context staff see instantly.

Tags and segments

Group customers for marketing and rules.

Household and group linking

Connect family members and travel groups.

Duplicate merge

AI-assisted detection and merging of duplicate records.

Document vault per customer

Licences, certifications, and insurance on file.

Communication history

Every email, SMS, and call logged on the profile.

Customer portal

Self-service view of bookings, waivers, and receipts.

Preference center

Customers manage their own marketing consent.

Consent and opt-out tracking

Marketing permissions recorded per channel.

Store credit balances

Issue, track, and redeem credit.

Customer import

Bring your existing list in from CSV or another system.

Historical renter import

Import past rental history, not just contacts.

Customer search

Find anyone by name, phone, email, or booking.

AI smart search

Ask for what you want in plain English and get the record.

Blocklist and ban management

Stop problem customers from rebooking.

Your own customer groupsNew

Add, rename and retire the customer groups you sort people into.

Membership programs

Tiered plans with their own benefits and pricing.

Recurring membership billing

Monthly and annual charges on autopilot.

Member discounts

Percentage or fixed discounts applied automatically.

Included credits

Give members hours, trips, or dollars each cycle.

Guest discounts

Extend member pricing to their guests.

Booking limits per member

Cap how much a member can hold at once.

Priority booking windows

Members book before the public does.

Member portal

Members manage their plan, credits, and bookings.

Membership benefit usage tracking

Every benefit consumed is recorded and reversible.

Public membership signup page

Sell memberships without staff involvement.

Tide Pass appNew

A free app on the App Store and Google Play for everyone who books with you: sign in by code, book, check in, sign waivers, cancel, chat. Members also get their card and plan.

Rotating QR member cardNew

A member card QR code that changes every 30 seconds, so screenshots stop working. Staff scan it.

Apple Wallet membership passNew

Members add their membership card to Apple Wallet.

Automatic member booking remindersNew

Push notifications the day before and two hours before every member booking.

Member announcementsNew

Send members one push announcement a week from Memberships.

Member chat to your inboxNew

Members message you from the app; replies go back to them as a push.

Book with the card on fileNew

Signed-in members book at their member price with their saved card, no card form.

Book in the Tide Pass appNew

Customers pick the day, time, guests, unit, add-ons and tour tickets in the app; checkout opens already filled in.

Walk-up check-in from Tide PassNew

At a Walk-Up Hub location, customers confirm they are on site, pick from live counts and check in from their phone.

On-the-water trackingNew

Off unless you turn it on: the hub shows app parties that left the dock, alerts staff as they return, and maps them live.

Cancel in Tide PassNew

Customers cancel inside your cancellation window, with refund or store credit by your policy.

Waivers in Tide PassNew

Customers see whether their waiver is valid and sign yours in the app.

Family members in Tide PassNew

Family on a membership sign in and book as themselves, with the family benefits you set.

Members' community linksNew

Your members' WhatsApp group, or any link, shown only to active members.

Tide Pass welcome offerNew

New app users get their own one-use copy of a promo code you pick.

Get customers on Tide PassNew

A printable counter QR code, and the app link by email or text after a signed waiver.

Loyalty points

Earn on spend, redeem at checkout.

Points redemption at checkout

Apply points against a booking or POS sale.

Gift cards

Sell, email, and redeem gift cards in any amount.

Gift card promotions

Bonus-value campaigns like buy $100 get $120.

Gift card balance lookup

Public balance check by code.

Store credit issuance

Issue credit as a refund alternative or a goodwill gesture.

Membership pauseNew

Pause at the end of the paid period, with an optional monthly pause fee and end date.

Dues by bank accountNew

Members pay dues by US bank account (ACH), with an optional bank discount per tier.

Family membershipsNew

Bill family members together, with family benefits you set.

Free trialsNew

Start a membership with a free trial.

Member ratesNew

A member price per tier on rentals and tours, shown on the booking page.

PassesNew

Prepaid passes like "10 visits + 2 guest visits", counted in uses or hours.

Gift cards for a tour or listingNew

Sell a gift card for one specific tour or listing, and "Buy as a gift" opens at what the guest picked.

Member and storage reportsNew

Member lists and storage client reports, with member details and who pays.

Promo codes

Percentage, fixed, and free-item codes.

Usage limits and expiry

Cap total uses, uses per customer, and valid dates.

Product and category restrictions

Limit a code to specific inventory.

Minimum spend rules

Only fire the discount above a threshold.

Auto-apply promotions

Discounts that apply without a code.

First-time customer offers

Target people who have never booked.

Bundles

Package products and add-ons at a package price.

Bundle availability logic

A bundle only sells when every component is free.

Promo banners

Site-wide announcement bars with scheduling.

Private link offers

Unlisted links with their own pricing.

Partner and affiliate codes

Trackable codes tied to a referrer.

Group and corporate rates

Negotiated pricing for repeat accounts.

Last-minute deals

Automatically discount unsold near-term inventory.

AI promo suggestions

Recommends offers based on your soft spots.

Date-tiered promo codesNew

One code with different discounts by booking date, plus a per-code cap.

Birthday offersNew

A personal single-use code before each customer's birthday.

Buy now, use later bundlesNew

Public bundle listings sold as vouchers and used item by item.

Buy one, get oneNew

BOGO offers, including a free second pass during a pass promotion.

Insiders-only offersNew

Promotions hidden from your public pages that open only from your insider link, optionally only for tagged contacts.

Transactional email

Confirmations, receipts, reminders, and changes.

Transactional SMS

Text confirmations and reminders.

Email template builder

Visual editor for every automated message.

Text template library

Reusable SMS templates with merge fields.

AI email enhancement

Rewrite a template into something people read.

Automated sequences

Pre-arrival, day-of, and post-trip flows.

Review request automation

Ask for the review at the right moment.

Post-trip summaries

AI-written recap sent after the rental.

Two-way SMS inbox

Reply to customer texts from inside the app.

Unified inbox

Email, SMS, and chat threads in one place.

WhatsApp messaging

Reach customers on WhatsApp where available.

Zello and radio integration

Push-to-talk integration for dock crews.

Broadcast campaigns

One-off blasts to a segment.

Notification digests

AI-summarized daily notification roll-up.

Delivery tracking

Sent, delivered, opened, bounced, per message.

Email deliverability tooling

Domain authentication and sender reputation help.

Custom sender domains

Send from your own domain, not ours.

International phone support

Correct formatting and routing for non-North American numbers.

GSM-7 aware SMS

Message segmentation handled so you are not overcharged.

Quiet hours

Never text a customer at 3am.

Per-channel opt-out

Respect unsubscribes independently per channel.

Follow-ups

Task-style follow-up queue for staff.

Template version historyNew

Every change to a template or automation is kept as a version.

Abandoned cart capture

Records the incomplete booking and its contact details.

Recovery emails

Timed sequence to bring them back.

Recovery SMS

Text nudge for the carts worth chasing.

AI-personalized recovery copy

Message written for that specific abandoned cart.

One-click resume link

Drops them back into the exact cart they left.

Incentive on recovery

Attach a discount to the second or third touch.

Recovery reporting

Carts captured, recovered, and revenue reclaimed.

Suppression rules

Do not chase customers who already rebooked.

Automated review requests

Triggered after a completed rental.

Public review page

Branded page where customers leave feedback.

Google review routing

Send happy customers to your Google listing.

Review dashboard

All reviews across sources in one view.

AI review responses

Drafted replies in your voice, ready to approve.

Sentiment tracking

Spot a trend before it becomes a pattern.

Review-based staff feedback

See which staff get named in reviews.

Review widgets

Show real reviews on your website.

TripAdvisor and OTA review visibility

Pull in reviews from where guests actually post.

AI Operations Copilot

Ask for anything in plain English and it acts inside your account.

AI damage detection

Compares check-in and check-out photos and flags new damage.

AI damage cost estimation

Suggests a repair cost for the damage it found.

AI booking sidekick

Answers customer booking questions during checkout.

AI customer concierge

Handles pre-arrival questions without staff time.

AI phone answering

Answers your business line and books, reschedules, and informs.

AI voice IVR

Configurable phone menus with natural voices.

AI call transcription

Every call transcribed and attached to the customer.

AI call summaries

What was said and what was agreed, in three lines.

AI review responses

Drafts a reply to every review.

AI social post generation

Turns your operation into posts worth publishing.

AI business audit

Scans your setup and tells you what is misconfigured.

AI daily briefings

Morning summary of bookings, weather, staffing, and risks.

AI cart recovery

Personalized abandoned-cart messaging.

AI risk scoring

Fraud and no-show risk on every booking.

AI smart search

Natural-language search across bookings, customers, and assets.

AI upsell recommendations

Suggests the add-on this customer will actually buy.

AI safety quiz generation

Generates a quiz from your safety briefing.

AI photo quality analysis

Tells you which listing photos are hurting conversion.

AI predictive maintenance

Predicts service needs from usage patterns.

AI financial anomaly detection

Flags transactions that break your normal pattern.

AI smart scheduling

Staffing suggestions from forecast demand.

AI duplicate analysis

Finds duplicate customers and proposes merges.

AI notification digest

Summarizes a day of notifications into one read.

AI receipt extraction

Reads uploaded receipts into structured expense data.

AI inventory scraping

Builds product listings from an existing website.

AI pricing assistant

Proposes pricing changes you approve before they apply.

AI settings assistant

Configures account settings from a plain-English request.

AI onboarding concierge

Walks a brand-new account through go-live.

AI waiver assistant

Drafts and refines waiver language.

AI docs chat

Documentation assistant that answers product questions.

AI website chat

Answers questions from visitors on your marketing site.

AI chat widget

Embeddable AI assistant for your own website.

AI knowledge base

Feed your policies in and every AI surface uses them.

AI usage and cost dashboard

Per-feature AI spend, visible and capped.

AI agent management

Turn individual AI agents on and off per location.

Human handoff

Any AI conversation can escalate to a person.

Talk to SkipperNew

Speak to Skipper, the in-app assistant, out loud, and hear it answer.

Talk to your website chatNew

Visitors can talk to your AI chat widget out loud.

One AI voice per locationNew

Pick the voice every voice agent uses, per location.

Booking assistant in your nameNew

The booking assistant goes by your business name and can be asked from the listing page.

AI drafts your first listingsNew

From one sentence or your website, AI drafts your first rental listings.

Claude connector

Connect RentalTide to Claude and manage your business by chat.

ChatGPT connector

Same tools, exposed to ChatGPT.

Perplexity connector

Query your operation from Perplexity.

MCP server

Standards-based Model Context Protocol server for any MCP client.

OAuth for AI clients

Secure, scoped, revocable AI access with PKCE.

Dynamic client registration

Third-party AI clients can self-register.

Read tools

Bookings, customers, availability, inventory, and reports.

Write tools

Create bookings, adjust pricing, edit settings, publish content.

Safety confirmations

Destructive actions require explicit confirmation.

AI activity log

Every AI action recorded with who authorized it.

Per-tool scopes

Grant read-only or specific write powers.

Instant revocation

Kill an AI connection from the dashboard.

Tours from your AINew

Create and edit tours, and book guests onto a departure, from chat.

Edit bookings from your AINew

Change an existing booking from Claude or ChatGPT.

Reports from your AINew

List and run any report from chat.

POS from your AINew

Read POS sales and manage the catalog, stock, vendors and draft purchase orders. It never rings up a sale.

Staff and waivers from your AINew

Look up staff, shift schedules and waivers from chat.

Memberships and gift cards from your AINew

Read memberships, gift cards, store credit and vouchers from chat.

Live GPS map

Real-time position of every tracked asset.

Trip history

Every trip stored and replayable.

Route playback

Watch a trip play back on the map.

Speed monitoring

Speed logs and over-speed alerts.

Geofences

Draw allowed and forbidden zones on the map.

Geofence entry and exit alerts

Instant notification when a boundary is crossed.

No-go zone enforcement

Alert staff the moment an asset enters restricted water.

Launch and return detection

Automatic detection of departure and return.

Engine hours from telematics

Meter readings pulled from the tracker.

Idle and dwell reporting

Where assets sit and for how long.

Battery and device health

Know when a tracker is dying before it dies.

Device management

Provision, assign, and retire trackers.

Device installation guides

Step-by-step install flow for field techs.

Alert rules engine

Custom alerts by speed, zone, time, and asset.

Notification routing

Send alerts to the right people by channel.

Scheduled reports

Emailed tracking and utilization reports.

Public share links

Share a live asset location with a customer or authority.

Embeddable map

Drop a live map into another site or dashboard.

API and API keys

Full API access to positions, trips, and alerts.

Multi-tenant accounts

Separate fleets, separate access.

OneStep GPS integration

Bring existing OneStep devices into the same view.

HAPN integration

Support for HAPN trackers.

SolidGPS integration

Support for SolidGPS devices.

RentalTide asset linking

A tracker maps to a bookable asset, so ops and GPS agree.

Location-specific forecasts

Forecast for your dock, not the nearest airport.

Marine conditions

Wind, wave, and marine-specific data.

Slot-scoped forecasts

Conditions for the actual booking window, not the daily max.

Weather on the booking

Staff and customers see conditions on the rental itself.

Weather console

Operational weather screen for the day.

Weather-triggered alerts

Get told when conditions cross your thresholds.

Customer weather notices

Proactive messages when a trip is at risk.

Weather-based cancellation flow

Cancel and refund a weather day in one action.

Tour weather checks

Per-departure conditions for go or no-go calls.

Historical weather on records

What the conditions actually were on that trip.

Hourly forecast in Day viewNew

An hourly forecast strip over the day's departures and rentals.

Tide timesNew

The day's tides from an official station in the calendar toolbar, a location setting.

Drag-and-drop website builder

Build pages by stacking blocks, no code.

Prebuilt rental templates

Templates designed for rental and tour operators.

Hero, gallery, and content blocks

Every block a rental site actually needs.

Embedded booking blocks

Booking widget as a first-class page block.

Location blocks

Show your locations with maps and hours.

FAQ blocks

Structured FAQ sections that also feed SEO.

Custom domains

Point your own domain at your Boardwalk site.

Automatic SSL

Certificates provisioned and renewed for you.

DNS management

Manage records for your domain from inside the app.

Nameserver delegation flow

Guided move of a domain onto our DNS.

SEO metadata control

Titles, descriptions, and social previews per page.

Automatic sitemap

Sitemap generated and kept current.

Structured data

Schema markup so search engines understand your pages.

Blog and content pages

Publish articles and landing pages.

AI content seeding

Generate a starting site from your business details.

AI website audit

Scores your site and lists concrete fixes.

Mobile-responsive output

Every template works on a phone.

Content backups

Versioned backups of your site content.

Page versioning and restore

Undo a bad edit.

Brand colors and fonts

Match your identity across the site and booking flow.

Google Analytics and pixels

Drop in your tracking tags.

Free custom website build

Our team builds it for you when you sign up.

Activity pagesNew

Turn a listing into a landing page with its live price, photos, availability calendar and Book bar.

Activities blockNew

Cards linking every activity page for a location.

Ratings in search resultsNew

Your own listing ratings on activity pages and in their search markup.

Phone-sized photosNew

Every site photo gets a phone-sized copy, served automatically.

Book buttons to any linkNew

Point a site's Book buttons at your own booking link.

Link-in-bio pages

One branded page for every link you promote.

Custom domains

Run your link page on your own domain.

Unlimited links and blocks

Buttons, embeds, text, and media blocks.

Themes and color control

Match your brand without a designer.

Icon picker and custom images

Visual link tiles.

QR code generator

Generate branded QR codes for print and signage.

Link shortener

Short trackable links for anywhere you post.

Click analytics

Clicks per link, over time.

Geo and device breakdown

Where and on what your audience clicks.

Referrer tracking

Which platform actually sends traffic.

Email campaigns

Build and send campaigns to your list.

Email builder

Drag-and-drop email composition.

SMS campaigns

Send bulk SMS to opted-in contacts.

Print campaigns

Plan and track offline campaigns alongside digital.

Contact management

Lists, segments, and imports.

Social post composer

Write once, queue to your channels.

Social scheduling queue

Schedule posts ahead of the season.

Social account connections

Connect the platforms you actually use.

Booking links

Let people book time with you from the link page.

Google Calendar sync

Bookings land on your calendar.

Availability settings

Control when people can book you.

AI content generation

Draft posts, subject lines, and copy.

Team access

Add staff to manage campaigns.

Gift and promo signup flows

Campaign-specific signup pages.

RentalTide account linking

Connect Lyncta to your RentalTide data.

Public feedback boards

Customers post ideas and problems.

Voting

The crowd ranks what matters.

Comments and discussion

Threaded conversation per post.

Post statuses

Open, under review, planned, in progress, completed.

Public roadmap

Show what is coming without a spreadsheet.

Changelog publishing

Release notes with a public page and in-app feed.

Changelog subscribers

Email your users when you ship.

Kanban projects

Lists, cards, checklists, labels, and due dates.

Todos and My Work

Personal and cross-project task tracking.

Status pages

Public service status and incident history.

Incident management

Post, update, and resolve incidents.

Credentials vault

Encrypted storage for team credentials.

Infrastructure dashboard

Live logs, metrics, service state, and AWS cost.

AI log analysis

Anthropic-powered summaries of what your logs mean.

Public REST API

Versioned v1 API with scoped API keys.

Phone and email authentication

OTP and email login with role-based access.

Multi-tenant workspaces

Separate tenants with their own portals.

Error and support ingestion

Applications push errors and support events in.

Deal pipeline

Visual kanban with drag-and-drop stages.

Contact management

People, roles, and relationship history.

Company records

Accounts with their contacts and deals.

Gmail two-way sync

Email threads synced onto the record.

Email templates

Reusable outbound templates.

Email sequences

Automated multi-step follow-up campaigns.

Calendar and scheduling

Appointments with Google Calendar sync.

Twilio phone system

Click-to-call from any record.

Voicemail and transcription

Voicemails transcribed onto the timeline.

Call logging

Every call recorded against the contact.

SMS from the CRM

Text prospects and keep the thread.

Tasks and reminders

Never drop a follow-up.

Notes and activity timeline

Everything that has happened, in order.

Revenue reporting

Pipeline value, win rate, and forecast.

Goals tracking

Targets per rep and per period.

Advanced filtering and search

Slice contacts and deals any way you need.

File attachments

Documents on the deal, stored in S3.

Mobile responsive

Works from a phone in the field.

WetRentals marketplace

Consumer marketplace that sends bookings into your calendar.

Viator distribution

List and sell through Viator.

GetYourGuide distribution

List and sell through GetYourGuide.

Google Things to Do

Publish inventory to Google's activity surfaces.

Google Business Profile booking

Book directly from your Google listing.

Facebook and Instagram booking links

Sell from social profiles.

OTA channel management

Availability stays in sync across channels.

Affiliate distribution

Partners sell your inventory with tracked links.

Partner store access

Give a partner scoped access to book on your behalf.

Reseller and agent bookings

Agents book with their own rates and credit.

Public directory listing

Get found in the RentalTide operator directory.

Template marketplace

Share and use prebuilt configurations.

OCTO supplier APINew

Resellers that speak OCTO check your live availability and book through it.

Distribution pageNew

Every channel you sell through on one page: connect a reseller, see what they owe, pick what each one sells.

Lengths per resellerNew

Each reseller sells only the products and lengths you choose for it.

Reseller holdsNew

A reseller's hold blocks the seat while their guest pays, without ever counting as a sale.

Pre-trip steps for OTA guestsNew

OTA guests get your Next Steps, a voucher PDF and any deposit due on arrival, and staff see what is missing.

Reseller vouchersNew

A redemption code and an Apple Wallet pass for every reseller booking.

book.rentaltide.com listingsNew

Opt in and each listing gets a page on book.rentaltide.com, linked to your own site.

Public marketplace listings

List your boats and adventures on wetrentals.com.

Self-serve listing creation

Operators publish and edit listings without staff involvement.

Listing photos and descriptions

Full gallery, specs, and rules per listing.

Marketplace search

Renters filter by location, date, price, and category.

Map-based browsing

Find rentals by where they actually are.

City landing pages

SEO pages for Toronto, Ottawa, Kingston, Kelowna, and more.

Destination and lake pages

Location pages built around specific waterways.

RentalTide inventory sync

Your RentalTide fleet appears as marketplace listings.

Real-time availability

Marketplace availability follows your live calendar.

Marketplace checkout

Renters book and pay on the marketplace.

Stripe host payouts

Payouts to hosts through Stripe Connect.

Payment plans on marketplace bookings

Installment options for larger rentals.

Renter and host messaging

Inbox threads between the two sides of a booking.

Transaction workflow

Request, accept, decline, complete, and review states.

Reviews on both sides

Renters review hosts and hosts review renters.

Host profiles

Public profile with listings, reviews, and response history.

Manage listings dashboard

Hosts edit availability, pricing, and content in one place.

Membership program

Marketplace membership with its own join and account flow.

Shared listing links

Share a listing or a set of listings directly.

CMS and page builder

Editorial and landing pages built without a deploy.

Email verification and account security

Standard account lifecycle for renters and hosts.

Support chat

In-marketplace support for renters and hosts.

Reseller and trade show flows

Dedicated paths for partners and event signups.

Affiliate program management

Create programs with their own terms.

Affiliate portal

Partners log in with a one-time code and see their numbers.

Trackable referral links

Attribution from click to booking.

Commission rules

Percentage, fixed, or tiered commissions.

Commission tracking

Earned, pending, and paid, per partner.

Automatic payout statements

Statements generated per period.

Partner offers

Publish offers partners can promote.

Hotel and concierge partners

Front-desk friendly booking flows.

Partner API gateway

Programmatic booking access for larger partners.

Partner admin console

Manage partner accounts and access.

Partner passkeys

Passwordless partner login.

Volume and earnings reporting

See which partners actually produce.

Stripe

Payments, payouts, terminals, and disputes.

QuickBooks Online

Accounting sync.

Xero

Accounting sync.

Wave

Accounting sync.

Zapier

Connect to thousands of apps without code.

Google Calendar

Two-way calendar sync.

Google Ads

Conversion tracking for paid campaigns.

Google Analytics

Full funnel analytics on booking flows.

Meta Pixel

Facebook and Instagram conversion tracking.

Solink

Security camera footage tied to transactions.

OneStep GPS

Bring existing GPS devices in.

HAPN

GPS device support.

SolidGPS

GPS device support.

Intercom

Support chat integration.

HighLevel

Sync with HighLevel CRM.

HighKey

HighKey CRM sync.

Lyncta

Marketing platform integration.

Vectra

GPS platform integration.

SignlOS

Feedback, changelog, and status integration.

Slack

Alerts and support channels in Slack.

Twilio

Voice and SMS infrastructure.

SendGrid

Email delivery infrastructure.

Vquip

Equipment insurance and protection.

WordPress

Embed guides and plugin-friendly output.

Webhooks

Push events to any endpoint you control.

App marketplace

Install third-party apps into your account.

REST API

Full-coverage versioned API.

API reference docs

Documented endpoints for bookings, inventory, payments, and more.

OAuth 2.0

Third-party apps authenticate against operator accounts.

Scoped permissions

Apps request only the access they need.

API keys

Server-to-server keys with rotation.

Webhooks

Subscribe to booking, payment, and asset events.

Webhook retries

Automatic retry with backoff on failures.

Sandbox environment

Test against fake data before going live.

App SDK

Build apps that render inside RentalTide.

App registration and review

Publish to the app marketplace.

Developer console

Credentials, logs, and app management.

Rate limit headers

Standard headers so you can back off correctly.

Audio and voice API

Programmatic access to the phone and voice stack.

Public availability API

Query availability without authentication.

Idempotency support

Safe retries on write operations.

Error and telemetry ingestion

Push client errors into our monitoring.

Scoped API keysNew

Keys for your own integrations, limited to what they need, expiring, and revoked when their creator leaves.

Public OpenAPI specNew

A published OpenAPI spec for the public endpoints.

Tours and booking links in the APINew

Departures with spots left, and a bookingUrl on every listing.

Unlimited locations

No per-location licence fee.

Per-location inventory

Each site has its own fleet and stock.

Per-location pricing

Different rates by market.

Per-location hours and holidays

Each site runs its own calendar.

Per-location tax rules

Correct tax handling per jurisdiction.

Cross-location reporting

Roll up or drill down.

Location switching

Staff move between sites without logging out.

Location-scoped permissions

See only your site unless you are meant to see more.

Location transfers

Move assets and stock between sites.

Scheduled location closure

Plan a site closing and its data handling.

Franchise-style separation

Independent operations under one brand.

Location setsNew

Show several locations at once on the calendar and hubs, and save the set.

Invoice per locationNew

Your RentalTide invoice split by location, as an account option.

First-party authentication

Our own auth stack, no third-party identity dependency.

Passkeys

Passwordless login with device biometrics.

Two-factor authentication

Second factor on staff and admin accounts.

Role-based access control

Granular permissions across every module.

Location-based access control

Restrict staff to their sites.

PIN access for shared devices

Personal accountability on a shared terminal.

Session management

See and revoke active sessions.

Audit logs

Immutable record of sensitive actions.

Impersonation with attribution

Support can act as you, and it is always labelled.

Security policy controls

Password rules, session timeouts, and IP controls.

Encryption in transit and at rest

TLS everywhere, encrypted storage with managed keys.

Private document storage

Government IDs and sensitive files kept out of public buckets.

Data retention controls

Configure how long records are kept.

Data export

Take your data with you whenever you want.

Account deletion

Full deletion path for customers who request it.

Privacy controls for AI

Choose what AI features may see.

Rate limiting and abuse protection

Public endpoints defended by default.

WAF and DDoS protection

Managed protection in front of the application.

Built on compliant infrastructure

Stripe, AWS, Twilio, and SendGrid carry the certifications.

Status page and incident comms

Public status with real incident history.

Automated backups

Point-in-time recovery on the production database.

Passkeys in the mobile appNew

Face ID or fingerprint sign-in in the RentalTide app.

Expiring API keysNew

API keys expire, and a removed staff member's keys are revoked after a 7-day grace.

Self-serve signup

Create an account and start configuring immediately.

Setup wizard

Guided path from empty account to first bookable product.

AI onboarding concierge

Conversational setup that configures things for you.

Setup survey

Tell us your business once and we prefill the rest.

Data import from CSV

Customers, inventory, and history.

Competitor migration support

We move you off FareHarbor, Peek, Checkfront, and others.

Historical booking import

Bring past bookings, not just a contact list.

Inventory scraping from your site

AI builds your product list from your existing website.

Stripe onboarding

Connect or create your payments account in-flow.

Sandbox to live promotion

Test everything, then flip to live.

Go-live checklist

Know exactly what is left before you take real money.

EDU academy

Self-guided training with progress tracking.

In-app learning center

Contextual help where you are working.

Documentation site

Full product documentation with AI search.

Free migration assistance

A human helps, at no cost.

RentalTide LiteNew

A booking engine and a free website for small businesses, $19 a month plus 1% per booking, nothing until your first sale.

Start small, turn features onNew

New accounts start with the essentials and switch modules on in Settings > Features.

Set up with AINew

Set up your account by chatting with RentalTide AI, with the step-by-step wizard as a fallback.

Import as step oneNew

Bring in your old system first, including past and OTA bookings from a spreadsheet.

More business typesNew

Setup for spa, wellness and retreat businesses, and for lawn and home services.

In-app support channel

Message us from inside the product.

Huddle live chat

Real-time chat with the RentalTide team.

Support chat in the mobile appNew

Message us from the RentalTide app, with threads, reactions, search and calls.

Screen-share and impersonation

We can see exactly what you see, with your permission.

Documentation AI assistant

Instant answers grounded in our docs.

Status page

Know immediately if something is degraded.

Feature request board

Post it, vote on it, watch it ship.

Changelog and What's New

Every release, documented.

Onboarding calls

Live setup help when you want it.

Seasonal readiness reviews

We check your setup before your season starts.

Dark mode

Every screen, properly designed for it.

Simple and advanced navigation

Two nav modes for new staff and power users.

Keyboard shortcuts

Fast paths for the actions you repeat all day.

Responsive on tablets

Built for the iPad on the dock.

11 languages

Full customer-facing and staff-facing translations.

Multi-timezone support

Locations in different timezones behave correctly.

Custom branding

Your logo and colors across customer touchpoints.

White-label options

Remove our branding where it matters.

Progressive web app

Install it on a home screen.

Offline tolerance

Critical flows survive a dropped connection.

Fast search everywhere

Global search across bookings, customers, and products.

Saved views and filters

Set up your screen once.

Bulk actions

Act on many records at once.

Undo on destructive actions

Confirmations that name what is being deleted.

Notification preferences

Per-user control over what pings you.

Mobile push notifications

Alerts on your phone for what actually matters.

Light, Dark or SystemNew

Pick the theme from your avatar menu, or follow the device.

Date and time formats per locationNew

Dates and times follow each location's format and 12 or 24-hour clock.

Time zone checkNew

Asks before switching when your device is in a different time zone.

Customer side panelNew

Open a customer beside any page without losing your place.

Guided navigation tourNew

A walkthrough of the navigation for new staff.

Carbon footprint tracking

Emissions estimated per trip and per season.

Fuel consumption reporting

Fuel sold and burned, per asset.

Electric fleet support

Charge tracking for electric assets.

Sustainability reporting exports

Reports you can hand to a port authority.

Paperless operations

Waivers, receipts, and manifests without paper.

Guest-facing impact messaging

Show guests the footprint of their trip.