What's New at RentalTide
Explore the latest features powering the most complete rental management platform.
37 Features
Now free on the App Store and Google Play, for every customer, not only members. They sign in with a code, pick the day, time, guests and add-ons in the app, walk up and check in at your Walk-Up Hub, sign your waiver, cancel inside your policy, and message your front desk straight into your inbox. Members also get a card that changes every 30 seconds (or Apple Wallet), their member price, their plan and family. Nothing to set up.
Learn more: Tide Pass: An App for Everyone Who Books With YouAffiliates get their own portal at affiliates.rentaltide.com. Invite-only sign in with just an email, earnings tracked across every business they promote, and direct booking that shows exactly what they earn. Partners like hotel concierges can reserve now and let the guest pay on arrival.
Send professional invoices and process payments directly from the point of sale. Track outstanding balances and send automatic reminders.
Self-service check-in kiosks that guide customers through safety videos before their rental. Reduce staff workload while improving safety.
Automatically adjust prices based on demand, time of day, day of week, and seasonality. Maximize revenue during peak times.
Deep insights into your business performance with revenue trends, booking patterns, inventory utilization, and customer analytics.
AI-powered demand predictions help you schedule the right number of staff for each shift. Never be over- or under-staffed again.
Automated outbound calling handles booking confirmations, reminders, and follow-ups. AI voice agents that sound natural and handle edge cases.
Visual drag-and-drop schedule builder with shift templates, availability tracking, and automatic conflict detection.
Track certification requirements, expiration dates, and renewal reminders for every staff member. Stay compliant automatically.
Group tours with minimum headcount requirements, shared staff assignments, and automatic status management as participants join.
Real-time messaging between staff and management with channels, threads, and notifications. No need for a separate communication tool.
Link family members and dependents to a primary customer. Manage waivers for minors and groups from a single customer profile.
Generate unique booking URLs for VIP customers, corporate clients, or special events with custom pricing and availability.
Drag-and-drop email designer with templates for confirmations, reminders, and marketing. Schedule sends for optimal engagement.
Customize the post-booking experience with your brand colors, logos, and messaging. Make every customer touchpoint match your brand.
Embed safety videos in the booking flow with knowledge-check quizzes. Ensure customers understand safety procedures before arriving.
Multi-item carts let customers book multiple rentals, add-ons, and merchandise in a single checkout. Streamlined order management for staff.
Set availability windows for add-ons and configure location-specific tax rates, surcharges, and fees that auto-calculate at checkout.
Capture waiver selfies and compare against uploaded IDs with side-by-side verification. Add an extra layer of security to every rental.
Staff-facing kiosk mode with PIN authentication, manager override, and built-in time clock. Secure access without sharing login credentials.
One inbox for conversations, opportunities, web forms, and AI knowledge gaps. Recover abandoned carts, capture website leads, and reply across chat, SMS, and email from a single place.
Give every AI agent a brain. Your phone agent, chat widget, and concierge answer from a curated, per-location knowledge base built automatically from your website.
Drop a themeable AI text agent on your site that answers questions and books rentals around the clock, then hands off to SMS when a human is needed.
Put schedulable AI task agents to work with ready-made templates (daily briefing, balance chaser, returns sweeper) or build your own in plain English, then publish and install agents from the marketplace. Combined, AI agents already save RentalTide merchants 2,700+ hours every month.
A live board for in-store rentals with a per-asset stopwatch, waiver-first intake, split payments, and one-tap membership pricing. Drag a rental from intake to on-water to returned.
Every booking carries an append-only price history. Each change is a permanent, versioned record reconciled with the ledger in the same transaction, so a total can never silently drift again.
A full accounting suite built straight from your ledger: profit and loss, sales summary, trial balance, deferred revenue, sales tax liability, and A/R aging, all with CSV export.
Draw a launch area on the map and boats are marked on the water when they leave and returned when they come back, no manual tapping required.
Request a working-capital advance against your Stripe processing volume, receive funds directly to your account, and repay over 12 weekly installments with no monthly fees and no prepayment penalty.
Browse and install integrations in a few clicks, or build your own on a headless API with real-time webhooks and an app SDK.
Sell membership tiers with member rates, included time, guest pricing, daily caps, and per-inventory discount rules, applied automatically online and at the point of sale.
Set per-season rules that automatically adjust your schedule or pricing based on real-time weather, and rebook a whole day with one click when conditions turn.
Purchase orders, stock transfers, and landed-cost allocation in one flow. Upload a supplier invoice and AI extracts the line items, then sync to Xero or QuickBooks.
Upload a walkaround photo or video and AI flags damage at check-in, then optionally places a pre-authorization hold on the customer card automatically.
Booking page, checkout, kiosk, waivers, and customer portals translate across 11 languages, with automatic browser-language detection for your guests.
Manage slip inventory, reservations, waitlists, guest access, haul services, contracts, and meter readings, with marina maps and proper A/R at check-in.